Urgent: The requested URL was rejected. Please consult with your administrator

while phr authorization using health id number, getting an error- The requested URL was rejected. Please consult with your administrator. Your support ID is: 8374555076774756450

Kindly reply.
@IntegrationSupport

@Hasna Please confirm are you building a PHR app. If not then, why are you using PHR api.

Also, this error is because you do not have PHR role. Please share your SBX Client ID also.

Yes we are building PHR app.
SBX client Id: SBX_003028.

@Hasna You already have PHR role.