Unable to receive health-information/hip/request call

HIP Implementation
#1

@IntegrationSupport @Sachin @mdubey

I am receiving hip/notify call from the gateway and successfully responding it with the on-notify call.
But, after this, I’m not receiving the health-information/hip/request call from gateway.
There are multiple notify calls from gateway and every call is responded with a on-notify call from my side. Please correct me if I’m missing some step in between.
I’m sending this payload in the on-notify call -

{
“requestId”: “6957c477-39b3-4366-adda-cb752d7443ce”,
“timestamp”: “2023-11-23T10:17:43.071137”,
“acknowledgement”: {
“status”: “OK”,
“consentId”: “3e33b35e-1420-43f6-a7ab-80c1eebd8cc7”
},
“resp”: {
“requestId”: “184d0808-78e0-49d9-b584-c574a561a82f”
}
}

@sukreet @Mounica . Kindly guide me on this.

#2

@pritamsingh07100 There is an ongoing issue in sandbox environment. This issue has been already escalated and tech team is working on this for permanent fix.

#3

I am having same issue too.

#4

@IntegrationSupport we have mailed you for the HIU web interface portal credential kindly look into it.

#5

@pritamsingh07100 We have not received your email, Please share Client ID and your registered email address for HIU credentials at integration.support@nha.gov.in

#6

@IntegrationSupport we sent the email again kindly please check