Two account linked with same mobile number

#1

My self registered in sandbox with santojit@sbx with my phone number 9831192730 with AADHAAR linked, but after the new version upgrade App on mobile i was unable to get consent request, then NDHM team investigate and found and old linked account with santojitg@sbx , now they switched my account to santojitg@sbx , So currently I dont have any AADHAAR linked account to test the workflow using App.

Another account Rafikulhassan@sbx also having the same problem , not able to login to latest version of mobile app,

#2

Hello @bunair
I am unable to understand the issue, although you can do kyc from your health ID account.

#3

Please check the history for santojit@sbx and santojitg@sbx and linked phone number with both of this account.