Hello @IntegrationSupport,
Since 2 days we are not getting response from ABDM server on our server. We have checked it and getting no response. So could you please check whether our IP address is blocked on your server? If so, could you please whitelist it?
Our IP Address: 94.237.65.14
Thank you.
Can you please take this up.
Please add your client id as well fir this.
Thanks
Hi Daivat,
Can you please share below details also ? Meanwhile, we will have this IP checked for validating.
Source : 94.237.65.14 (as you mentioned)
Destination :
Port :
Client ID: SBX_002132
Destination: I am not sure what you need. We are calling the healthidsbx.abdm.gov.in and request time out due to idle status.
Port: Not applicable. We are calling the https://healthidsbx.abdm.gov.in/.
I might not getting your requirement to check this issue. please elaborate. I will share correct detail accordingly.
I have attached screenshot of tracepath command output below. It might help to get the issue.
Thank you.
Hello, IP address: 94.237.65.14 City: Singapore Region name: Unknown Country name: Singapore Life Expectency
This traffic is from Singapore. Please ensure that you have static IP assigned for your application hosted on cloud. Static IP must be in Indian region.
