Not recieving callback ('/v0.5/health-information/notify') on my HIP

Consent Manager and Gateway
#1

Hi @IntegrationSupport
After calling API /v0.5/health-information/cm/request,
I have succesfully recieved the below response with transaction id on callback /v0.5/health-information/cm/on-request.

{‘requestId’: ‘a86e89c0-13f4-4803-b8f7-4da53cd2de58’, ‘timestamp’: ‘2023-03-02T11:59:06.479735459’, ‘hiRequest’: {‘transactionId’: ‘7b49a612-04af-48ae-923c-245fddbe2c50’, ‘sessionStatus’: ‘REQUESTED’}, ‘error’: None, ‘resp’: {‘requestId’: ‘5051e4f5-8e4f-4716-8e9f-7ae2dab7fa1e’}}

But I am not getting any callback on ‘/v0.5/health-information/notify’ on my server.
Please help me with this.
Thanks in advance.

#2

@IntegrationSupport
Please help.
I’m not getting callback on v0.5/health-inforrmation/hip/request.

#3

@prakharmohan, can you please share your client id ?

#4

sure @SARCH1,
My client id is SBX_002110.

#5

@prakharmohan: we are still awaiting details (doc with error screenshots etc) from you. Please share the requested details along with your email id so that we can arrange a call with tech teams.

#6

Thanks @SARCH1
The above problem has been solved by reducing the delay in /v0.5/consents/hip/on-notify call.

However there are other issues also which we are still articulating, so that all can be solved in one call.
Will mail the same ASAP.

#7

We are awaiting details. Please share if anything is pending.

#8

Hi @SARCH1,
We will mail with the details again.

Thank you!