Health locker auto-approval policy isn't approving consent requests

Consent Manager and Gateway
#1

When approving a locker request, the resulting auto-approval policy isn’t approving subsequent consent requests from the locker. Further information is provided below:

Auto approval data:
"isApplicableForAllHIPs": true, "includedSources": [ { "period": { "from": "2023-04-11T09:50:34.626", "to": "2023-04-13T03:00:00.000" }, "hiTypes": [ "Prescription", "DiagnosticReport", "OPConsultation", "DischargeSummary", "ImmunizationRecord", "HealthDocumentRecord", "WellnessRecord" ], "purpose": { "code": "PATRQT", "text": "Self Requested", "refUri": "" } } ], "hiu": { "name": "test-ninto-locker", "id": "test-ninto-locker" } }, "autoApprovalId": "af378b53-8d82-4fdc-a927-6fa0c2c518e4", "healthId": "ninto2test@sbx", "enabled": true,

Consent request body which isn’t getting approved:

{"requestId":"f25e15ce-85df-4226-8488-9d9bc77536cd","timestamp":"2023-04-12T04:21:05.843Z","consent":{"purpose":{"text":"Self Requested","code":"PATRQT"},"patient":{"id":"ninto2test@sbx"},"hiu":{"id":"test-ninto-locker"},"hip":{"id":"NINTO-TEST-CLINIC"},"requester":{"name":"test-ninto-locker"},"hiTypes":["OPConsultation","Prescription","DischargeSummary","DiagnosticReport","ImmunizationRecord","HealthDocumentRecord","WellnessRecord"],"permission":{"accessMode":"STORE","dateRange":{"from":"2023-04-11T09:50:34.626","to":"2023-04-13T03:00:00.000"},"dataEraseAt":"2023-04-13T03:00:00.000","frequency":{"unit":"HOUR","value":1,"repeats":1}}}}

Please help us navigate through this issue.

@IntegrationSupport

#2

Please provide SBX client ID

#3

Our Client ID is SBX_001595

#4

We have escalated the concerned issue to the tech team. Will revert once we receive resolution for the same.

#5

I am having the same issue !!
consent in-it request payload is ::

{

"requestId": "4761432a-6c5f-4e36-9547-1384ad32b547"

,

"timestamp": "{{$isoTimestamp}}",

"consent": {

    "purpose": {

        "text": "Self Requested",

        "code": "PATRQT",

        "refUri": "string"

    },

    "patient": {

        "id": "hyderrtest2@sbx"

    },

   

    "hiu": {

        "id": "MEDXPERTS_LOCKER",

        "name": "MEDXPERTS"

    },

    "requester": {

        "name": "Dr.Parthiban",

        "identifier": {

            "type": "REGNO",

            "value": "MH1001",

            "system": "https://www.mciindia.org"

        }

    },

    "hiTypes": [

       "DiagnosticReport",

            // "Prescription",

            "DischargeSummary",

            "OPConsultation",

            "ImmunizationRecord",

            "WellnessRecord",

            "HealthDocumentRecord"

    ],

    "permission": {

        "accessMode": "VIEW",

        "dateRange": {

            "from": "2020-11-25T12:30:29.592Z",

            "to": "2025-05-09T11:10:10.592Z"

        },

        "dataEraseAt": "2029-12-20T12:30:29.592Z",

        "frequency": {

            "unit": "MONTH",

            "value": 12,

            "repeats": 12

        }

    }

}

}

my client id ::SBX_002091
@IntegrationSupport
@Ramandeep1

#6

I am having the same issue !!
consent in-it request payload is ::

{

"requestId": "4761432a-6c5f-4e36-9547-1384ad32b547"

,

"timestamp": "{{$isoTimestamp}}",

"consent": {

    "purpose": {

        "text": "Self Requested",

        "code": "PATRQT",

        "refUri": "string"

    },

    "patient": {

        "id": "hyderrtest2@sbx"

    },

   

    "hiu": {

        "id": "MEDXPERTS_LOCKER",

        "name": "MEDXPERTS"

    },

    "requester": {

        "name": "Dr.Parthiban",

        "identifier": {

            "type": "REGNO",

            "value": "MH1001",

            "system": "https://www.mciindia.org"

        }

    },

    "hiTypes": [

       "DiagnosticReport",

            // "Prescription",

            "DischargeSummary",

            "OPConsultation",

            "ImmunizationRecord",

            "WellnessRecord",

            "HealthDocumentRecord"

    ],

    "permission": {

        "accessMode": "VIEW",

        "dateRange": {

            "from": "2020-11-25T12:30:29.592Z",

            "to": "2025-05-09T11:10:10.592Z"

        },

        "dataEraseAt": "2029-12-20T12:30:29.592Z",

        "frequency": {

            "unit": "MONTH",

            "value": 12,

            "repeats": 12

        }

    }

}

}

my client id ::SBX_002091
@IntegrationSupport
@Ramandeep1

#7

@Ajeet Can you please assist here.