Getting time-out error for APIs

abha_AID_integration · November 2, 2023, 11:28am

@IntegrationSupport,
We are facing problem today, where some of the APIs related to ABHA creation are not responding consistently. Sometimes they are giving reponse and most of the not responding,therefore, getting 504 gateway time-out error.
for example, this api for OTP generation and verification is giving gateway timeout error.

ayadav33 · November 10, 2023, 4:59am

Hi
Can you share the baseURL which you are using?

mohant · November 20, 2023, 7:27am

@IntegrationSupport @Hardik We are also facing the same issue with the above mentioned APIs. Please check.

We have HTC demo planned for today, requesting quick action on this.

IntegrationSupport · November 20, 2023, 8:19am

@mohant please enter the transaction ID within 10 mins of time frame.

mohant · November 20, 2023, 8:24am

@IntegrationSupport Yes we have tried it within 10 minutes as soon as we have received the OTP.

Roshni803 · November 21, 2023, 12:39pm

@IntegrationSupport
My client id is SBX_003116

I am facing issue with M1 flow ,Server response is very slow from NHA server, GETTING TIMEOUT ERROR in otp verification process. Unable to test the flow .

Please help me with this query .

Thanks!

mohant · November 22, 2023, 4:17am

@IntegrationSupport @Hardik We also observe that most of the APIs are giving 504 Gateway timeout. Also the cert endpoint itself also give 504 Gateway timeout blocking all other further operations. Requesting assistance on this as soon as possible.