Getting HIS-500 error while consuming ABHA Service API

Hi All,

I am getting error response below while consuming Any of the ABHA Service API.

Endpoint URL : healthidsbx.abdm.gov.in/api

{
“code”: “HIS-500”,
“message”: “An unexpected error has occured. Please try again in sometime.”,
“details”: null
}

Example :
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:arrow_forward:POST http://healthidsbx.abdm.gov.in/api/v1/auth/authPassword302

  • :arrow_forward:Network

:arrow_forward:Request Headers

Accept-Language: en-US

Content-Type: application/json

Accept: /

Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.Jg67xVYBz2UPr9yfhq6PMFSM_h_U3-otk7CL2MP1AWJqa7dsr_wQQ96aEoRWfqTQRAvc0NR6lwUYMTCpiOzwZ98HcEcDT5euHvb-pE0xI2y9tKt8CmC1kEQgKpC5rg1vXTSVMbhCQ4Ckl8z86wpanlX7mI8WIn4OuqbDy8ZWgTlJsaWC0FeOTrvmVK_WLT4KZhCSm1OkfmLtOPRpUMfYtD46Ylov1E05RMYbKarwaDfgsuAr_BKM-VhyDJGrM7_OZa9QIAaZ4TLJK747bTbYfH_MC-KY5ruhcZf7gt5-_7B4A6cM8LpJh49L5lUxqWy1dBDhZ1Tm3MJ5s5ZMg1bF0g

User-Agent: PostmanRuntime/7.29.0

Cache-Control: no-cache

Postman-Token: d50b4fc0-dc82-44cc-a557-54dec0ba65bf

Host: healthidsbx.abdm.gov.in

Accept-Encoding: gzip, deflate, br

Connection: keep-alive

Content-Length: 72

Cookie: TS01c078b5=01115a1c90c990041174bf7fecd372a8ea13771c180b58b852fa1e6cbdd581587f35253e02c3fa4613d55ceaf034487ebe4556fde7

:arrow_forward:Response Headers

Location: https://healthidsbx.abdm.gov.in/api/v1/auth/authPassword

Server: BigIP

Connection: Keep-Alive

Content-Length: 0

Show raw log

:arrow_forward:GET https://healthidsbx.abdm.gov.in/api/v1/auth/authPassword500246 ms

  • :arrow_forward:Network

:arrow_forward:Request Headers

Accept-Language: en-US

Accept: /

Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.Jg67xVYBz2UPr9yfhq6PMFSM_h_U3-otk7CL2MP1AWJqa7dsr_wQQ96aEoRWfqTQRAvc0NR6lwUYMTCpiOzwZ98HcEcDT5euHvb-pE0xI2y9tKt8CmC1kEQgKpC5rg1vXTSVMbhCQ4Ckl8z86wpanlX7mI8WIn4OuqbDy8ZWgTlJsaWC0FeOTrvmVK_WLT4KZhCSm1OkfmLtOPRpUMfYtD46Ylov1E05RMYbKarwaDfgsuAr_BKM-VhyDJGrM7_OZa9QIAaZ4TLJK747bTbYfH_MC-KY5ruhcZf7gt5-_7B4A6cM8LpJh49L5lUxqWy1dBDhZ1Tm3MJ5s5ZMg1bF0g

User-Agent: PostmanRuntime/7.29.0

Cache-Control: no-cache

Postman-Token: d50b4fc0-dc82-44cc-a557-54dec0ba65bf

Accept-Encoding: gzip, deflate, br

Connection: keep-alive

Cookie: TS01c078b5=01115a1c90c990041174bf7fecd372a8ea13771c180b58b852fa1e6cbdd581587f35253e02c3fa4613d55ceaf034487ebe4556fde7

Referer: http://healthidsbx.abdm.gov.in/api/v1/auth/authPassword

Host: healthidsbx.abdm.gov.in

:arrow_forward:Request Body

:arrow_forward:Response Headers

Date: Tue, 05 Jul 2022 09:48:09 GMT

X-Content-Type-Options: nosniff

X-XSS-Protection: 1; mode=block

Cache-Control: no-cache, no-store, max-age=0, must-revalidate

Pragma: no-cache

Expires: 0

X-Frame-Options: DENY

Cache-Control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0

X-Custom-Security-Header: default-src ‘none’; img-src ‘self’; script-src ‘self’ style-src ‘self’

Content-Security-Policy: frame-src ‘self’ https://www.google.com; frame-ancestors ‘self’ https://www.google.com; object-src ‘none’;

X-WebKit-CSP: default-src ‘self’

vary: accept-encoding

Content-Encoding: gzip

Content-Type: application/json;charset=UTF-8

Connection: close

Transfer-Encoding: chunked

:arrow_forward:Response Body

{“code”:“HIS-500”,“message”:“An unexpected error has occured. Please try again in sometime.”,“details”:null}

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Note : My Client ID - AEH_179417. Can any one check hid role for my client id?

@Ramandeep1 @neha.parnami

@Shubhanshu_Shukla, Could you please check?