Facing issue while authenticating with Aadhar OTP

bhaskar.dabhi · March 2, 2021, 5:52am

While authenticating user using Aadhar OTP, We are getting following error:

{
    "requestId": "c3d6b7f6-55a6-4241-b06f-e14a4e051208",
    "timestamp": "2021-03-02T05:51:08.413541",
    "auth": null,
    "error": {
      "code": 1511,
      "message": "Cannot process the request at the moment, please try later."
    },
    "resp": {
      "requestId": "36707b13-6c36-4d71-936b-be02ee3095f8"
    }
  }

Kindly look into it

bhaskar.dabhi · March 2, 2021, 6:44am

@mdubey also looks like today patient authentication apis are not working fine. We are not getting “on-confirm” callback.

Check following request:

{
    "requestId": "59bdab36-f6f1-42c8-ae76-2e6713d9b85f",
    "timestamp": "2021-03-02T06:24:56.000000",
    "transactionId": "fa92c249-95bd-41c2-9eca-c56b30bcad47",
    "credential": {
      "demographic": {
        "name": "Bhaskar Dabhi",
        "gender": "M",
        "dateOfBirth": "1991",
        "identifier": {
          "type": "MOBILE",
          "value": "9999999999"
        }
      }
    }
  }

mdubey · March 2, 2021, 10:59am

Hi @bhaskar.dabhi,

Are you getting this consistently? I checked the logs and once I see there has been a timeout calling the bridge. Could you please give it one more try.

bhaskar.dabhi · March 2, 2021, 11:12am

In the morning the issue was more consistent. Right now it’s happening 2 out of 5 times.

mdubey · March 2, 2021, 11:24am

Could you please send me the request-ids for 2 more failures.

Thank you

bhaskar.dabhi · March 2, 2021, 12:22pm

{
“requestId”:“61a8bcb1-1da5-4a50-9e96-208f6f05fe37”,
“timestamp”:“2021-03-02T12:19:38.000000”,
“query”:{
“id”:“bhaskardabhi@sbx”,
“purpose”:“KYC”,
“authMode”:“MOBILE_OTP”,
“requester”:{
“type”:“HIP”,
“id”:“medixcel-lohegaon-clinic-hip”
}
}
}

bhaskar.dabhi · March 2, 2021, 12:28pm

Another one:

{
“requestId”:“dbcdf59a-6dee-47c3-8580-82cbabeb13e8”,
“timestamp”:“2021-03-02T12:27:36.000000”,
“query”:{
“id”:“bhaskardabhi@sbx”,
“purpose”:“KYC”,
“authMode”:“MOBILE_OTP”,
“requester”:{
“type”:“HIP”,
“id”:“medixcel-lohegaon-clinic-hip”
}
}
}

mdubey · March 2, 2021, 1:37pm

Hi @bhaskar.dabhi,
We have increased the timeout for now. We will have to investigate timeouts on CM.

bhaskar.dabhi · March 3, 2021, 10:03am

We are still facing the issues. Check below requests:

{"requestId":"14372b39-33b9-462e-bf6c-7981daf1bac2","timestamp":"2021-03-03T09:34:55.000000","query":{"id":"altaf","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

{"requestId":"14928228-85ec-4fe5-b284-1019559e7e1f","timestamp":"2021-03-03T06:29:44.000000","query":{"id":"tamboli","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

{"requestId":"cd4b62a2-70c4-4755-a8f6-b9bfc15a1ff6","timestamp":"2021-03-02T12:25:31.000000","query":{"id":"bhaskardabhi@sbx","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

{"requestId":"3a08cbd7-ee36-4532-aa3e-fae3497e8e9c","timestamp":"2021-03-02T12:19:00.000000","query":{"id":"bhaskardabhi@sbx","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

{"requestId":"df3ed496-db78-4c46-9734-e670d70b7590","timestamp":"2021-03-02T11:36:13.000000","query":{"id":"bhaskardabhi@sbx","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

{"requestId":"d8d809fb-705a-4bbd-83fd-977794614586","timestamp":"2021-03-02T09:20:37.000000","query":{"id":"Altaf@sbx","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}


{"requestId":"9a816e20-fa20-4803-96dd-8cd5992d86ba","timestamp":"2021-03-02T07:34:40.000000","query":{"id":"bhaskardabhi@sbx","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

{"requestId":"33650bd1-bb41-4a30-9ea4-732706846180","timestamp":"2021-03-02T05:12:47.000000","query":{"id":"dabhibhaskar","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}

mdubey · March 3, 2021, 10:47am

Hi @bhaskar.dabhi,

We checked the first one and 4th one from the list above, and we see that gateway has tried to call the below URL but receives a 500.

500 from POST https://ndhm-api.medixcel.in/gateway/v0.5/users/auth/on-fetch-modes

Please check the screenshot below

Could you please check if there are any logs on your side.

bhaskar.dabhi · March 4, 2021, 6:23am

Thanks @mdubey. Related to 1st, I will check. I am not able see what error was thrown for 4th (Not visible in the current screenshot).

mdubey · March 4, 2021, 7:49am

Hi @bhaskar.dabhi,

The screenshot does not tell about 4 different requests but it is for one of them. I just picked one of them because the steps were same in both scenarios. If you go from top to bottom

GW started preparing the call to https://ndhm-api.medixcel.in/gateway/v0.5/users/auth/on-fetch-modes
It sent the expected data
Some extra info about connection pools etc
It received a 500 for the call.

I hope this clarifies.

bhaskar.dabhi · March 4, 2021, 1:13pm

Hi @mdubey,

We see that request actually never reached us. We log each and every kind of request that we can. Can you give any message or status code received from our side so that we can debug.

Again Today back to back two requests failed. Attaching those requests below:

{"headers":{"authorization":["Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.eyJleHAiOjE2MTQ4NjM4NTEsImlhdCI6MTYxNDg2MzI1MSwianRpIjoiMjRiNTAyNGQtYjBjZi00YTI5LTkxOTEtYWYyZGUzNWMwODhkIiwiaXNzIjoiaHR0cHM6Ly9kZXYubmRobS5nb3YuaW4vYXV0aC9yZWFsbXMvY2VudHJhbC1yZWdpc3RyeSIsImF1ZCI6ImFjY291bnQiLCJzdWIiOiI1NTllZjkyMi0zZTc3LTQzODctYWE4OS05NDgwYzBiNThiMmYiLCJ0eXAiOiJCZWFyZXIiLCJhenAiOiJQVFBMXzE2MjY5OCIsInNlc3Npb25fc3RhdGUiOiI2ZGU5NDQyZi02MzRhLTRiNjYtODk4NC1iYmM1ZWE5NDA3NjgiLCJhY3IiOiIxIiwiYWxsb3dlZC1vcmlnaW5zIjpbImh0dHA6Ly9sb2NhbGhvc3Q6OTAwNyJdLCJyZWFsbV9hY2Nlc3MiOnsicm9sZXMiOlsiaGl1Iiwib2ZmbGluZV9hY2Nlc3MiLCJoZWFsdGhJZCIsImhpcCJdfSwicmVzb3VyY2VfYWNjZXNzIjp7IlBUUExfMTYyNjk4Ijp7InJvbGVzIjpbInVtYV9wcm90ZWN0aW9uIl19LCJhY2NvdW50Ijp7InJvbGVzIjpbIm1hbmFnZS1hY2NvdW50IiwibWFuYWdlLWFjY291bnQtbGlua3MiLCJ2aWV3LXByb2ZpbGUiXX19LCJzY29wZSI6Im9wZW5pZCBlbWFpbCBwcm9maWxlIiwiY2xpZW50SG9zdCI6IjEwLjIzMy42OS4xMzYiLCJjbGllbnRJZCI6IlBUUExfMTYyNjk4IiwiZW1haWxfdmVyaWZpZWQiOmZhbHNlLCJwcmVmZXJyZWRfdXNlcm5hbWUiOiJzZXJ2aWNlLWFjY291bnQtcHRwbF8xNjI2OTgiLCJjbGllbnRBZGRyZXNzIjoiMTAuMjMzLjY5LjEzNiJ9.Fio7eA97vky72Tmh6t0Suxg1C6Onf0GVCd9EH0uHtsm1d8gRsb59wRcTHYNUO5zbScy8ALjoJLyh3oH7jH4Br1p9JEvD024akiTvFJchtK1xeOCzR3T2Etz7hZFHFkwfft1ujCAd2j_EtyzL1H4QeD_YWBoGou3xpWeSHSr-cQicrNmVqPZMQiAxJCnASb1dxBSKO8GzCjQtsMNozAaZCe1zaMmrQOnuA86Cxg-6QjlDrFrLDDfaue0IU2acC-uAz3-8AU76BdJ3uFhqO2-lZZKqxXcZhf-iwHpjTbZAj3_PH1u9QHoDug7VeSKkxQdCsb7up7SSeDIumCbsHde7EQ"],"host":["ndhm-api.medixcel.in"],"user-agent":["GuzzleHttp\/7"],"content-type":["application\/json"],"x-cm-id":["sbx"],"content-length":["207"]},"request":{"requestId":"e3bdc590-98df-446a-ae39-e8a9a98499d5","timestamp":"2021-03-04T13:08:32.000000","query":{"id":"65-4475-8001-7023","purpose":"KYC","requester":{"type":"HIP","id":"medixcel-lohegaon-clinic-hip"}}}}
{"headers":{"authorization":["Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.Fio7eA97vky72Tmh6t0Suxg1C6Onf0GVCd9EH0uHtsm1d8gRsb59wRcTHYNUO5zbScy8ALjoJLyh3oH7jH4Br1p9JEvD024akiTvFJchtK1xeOCzR3T2Etz7hZFHFkwfft1ujCAd2j_EtyzL1H4QeD_YWBoGou3xpWeSHSr-cQicrNmVqPZMQiAxJCnASb1dxBSKO8GzCjQtsMNozAaZCe1zaMmrQOnuA86Cxg-6QjlDrFrLDDfaue0IU2acC-uAz3-8AU76BdJ3uFhqO2-lZZKqxXcZhf-iwHpjTbZAj3_PH1u9QHoDug7VeSKkxQdCsb7up7SSeDIumCbsHde7EQ"],"host":["ndhm-api.medixcel.in"],"user-agent":["GuzzleHttp\/7"],"content-type":["application\/json"],"x-cm-id":["sbx"],"content-length":["183"]},"request":{"requestId":"f6bfc37e-cfc2-4f6d-be68-5cc999b6d173","timestamp":"2021-03-04T13:08:05.000000","transactionId":"b27a835f-e705-4a45-80f1-4be53991c0fe","credential":{"authCode":"834832"}}}

bhaskar.dabhi · March 5, 2021, 4:56am

Also Aadhar OTP never works. Check following requests:

{"headers":{"authorization":["Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.MIXLWQENS7S0aE0getQBM5aGT6nObtELCUSh2hK6A8zrmvJTMT088nKVRlNpQcx7hbNYID1unVpfA3WA5nqU87nMDA0MBDZd95fuzeCsr0wXqBx0KDM_cXr3ODejBP2SP1mQKZb2rXtvCWZsw9i1UCyf_HTLNrKK7UstWo2ay0QaXP8o_6OXxCmgDJS9yaFUvVMN37p-f1Igcc1z_OKAVLv0tLoDt9ZWwBev49mai9ULrd9_ez19P9HkCFF44VOIDiTlfr7axs22fVZcGLgFKQ9JhuayoUwJdQI292wxI1MCHsWQ8z7idlXaWrDKy5dD8_T_SBJiythrdSZTXJKy9Q"],"host":["ndhm-hip.medixcel.in"],"user-agent":["GuzzleHttp\/7"],"content-type":["application\/json"],"x-hip-id":["medixcel-lohegaon-clinic-hip"],"content-length":["259"]},"request":{"requestId":"1a4a0965-9a09-43a8-9358-2acc4dfbbebd","timestamp":"2021-03-05T04:55:17.461241","auth":null,"error":{"code":1511,"message":"Cannot process the request at the moment, please try later."},"resp":{"requestId":"f628e719-94fe-4bdb-8f39-f244beb50ca7"}}}
{"headers":{"authorization":["Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.MIXLWQENS7S0aE0getQBM5aGT6nObtELCUSh2hK6A8zrmvJTMT088nKVRlNpQcx7hbNYID1unVpfA3WA5nqU87nMDA0MBDZd95fuzeCsr0wXqBx0KDM_cXr3ODejBP2SP1mQKZb2rXtvCWZsw9i1UCyf_HTLNrKK7UstWo2ay0QaXP8o_6OXxCmgDJS9yaFUvVMN37p-f1Igcc1z_OKAVLv0tLoDt9ZWwBev49mai9ULrd9_ez19P9HkCFF44VOIDiTlfr7axs22fVZcGLgFKQ9JhuayoUwJdQI292wxI1MCHsWQ8z7idlXaWrDKy5dD8_T_SBJiythrdSZTXJKy9Q"],"host":["ndhm-hip.medixcel.in"],"user-agent":["GuzzleHttp\/7"],"content-type":["application\/json"],"x-hip-id":["medixcel-lohegaon-clinic-hip"],"content-length":["259"]},"request":{"requestId":"8a13ac05-47fa-47a9-82b1-07eec1b121d3","timestamp":"2021-03-05T04:54:33.768767","auth":null,"error":{"code":1511,"message":"Cannot process the request at the moment, please try later."},"resp":{"requestId":"60d151b8-f49a-450d-823e-49608b61f8da"}}}

bhaskar.dabhi · March 5, 2021, 9:32am

Also we are keep getting timeout:

Response:
{“headers”:{“authorization”:[“Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.l6r_ynphXRx3DJMNiJ0Zm_JFAiidEBhl–6sTAM5F_ftYZT2tA2onITa4ib4XbwXcb_DXfWtchMGOXto9nk3JJa1x3_6UWeMRWqWbf65J2frnNMpw96sPOtmmBrB-AGiLm6K-pRtWFX20qWC_Xqf0qX4jAbBV2hDXxGUxIgvwtIQ0Oio87MTqbHVE4zlOZxkfC7UI5CgV4pwNIIlBdRnqIiEc7NAB-JxpSsWGZBUzRAvQy8HA6pGtERa-urp9yzQNJEMBmiMJHbeXgl8FBNaomxz57l9yeDFjJgJetMgQGda9PH6OFc3-KDshksLgm_3M4Bze4poZehI2ePj3WNF9Q”],“user-agent”:[“ReactorNetty/0.9.7.RELEASE”],“host”:[“ndhm-api.medixcel.in”],“accept”:["/"],“content-type”:[“application/json”],“correlation-id”:[“295b94fb-d4b2-4f1e-8049-d4d187220cc8”],“x-hip-id”:[“bridge_PTPL_162698”],“content-length”:[“183”]},“request”:{“requestId”:“925a39a4-bb61-43fa-9ee4-ff3de7b0232f”,“error”:{“code”:2500,“message”:“Timed out When calling target system”},“resp”:{“requestId”:“638ecdf0-fa11-4fbe-bf4a-e83e9b437d92”}}}

This response comes as part of gateway/v0.5/users/auth/on-fetch-modes

mdubey · March 10, 2021, 1:27pm

Hi @bhaskar.dabhi,

Are these still happening. This could be becasue there were some problems while connecting to downstream system last friday.

Please let us know if these are still happening for you.

Thank you

bhaskar.dabhi · March 15, 2021, 7:32am

Still facing the issue. Check the request and response:

Request:

{
“headers”:{
“authorization”:[
“Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.TzvB33aKzj4-mE8ycURiYYaQNhD7A_QvOo6rSwS4FcTjZR-M0MKoRK8na3Dv4NEYLaUAGFgM7oHprZUPNT4M7F71AB1UoLBwcvbUKvpEtaTw46SpqzPZ5NTj9JkN60uyKp3XnDsxHNZPTuOwNvS9dpDFTM4h1G2sDodJ2CYUg7KyYtKIX8-GMWNXgXvz189hNWOFNsWoLGvWt19Qg1jUG_DmPaH2TlBAdryDW4cMlzmPHeXm0TUvza1qlSUdpxkk8YkFD7j5lD9NLmHETVa7NIBPHra-1dASVI4Q20ID7-2m8Qp61ALwXa0Wks_-CTQRgwk5skP4Hq7M67aXFPT8mg”
],
“host”:[
“ndhm-api.medixcel.in”
],
“user-agent”:[
“GuzzleHttp/7”
],
“content-type”:[
“application/json”
],
“x-cm-id”:[
“sbx”
],
“content-length”:[
“183”
]
},
“request”:{
“requestId”:“7295344b-338f-47a5-b161-3ec2dae86ecc”,
“timestamp”:“2021-03-15T07:30:28.000000”,
“transactionId”:“23d5893e-134a-4291-82d7-b42c4c0782be”,
“credential”:{
“authCode”:“577130”
}
}
}

Response:

{
“headers”:{
“authorization”:[
“Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.dm6Or1_nOcu6waRYOhxWPI5dnYLMBkHDgGzESVRRMWcR4-fb6v_vlIyDb0rGRIp2CJ0f1Z3abEOp9KCvr_JU_BKKcDRF-wcVxrcgX4dFFRvYbVAU8eKYh-JcvoK80CukbERD6IFdJipjTvsG3k6ZgR4FQF5UsyUAbQmhhoztrX-GYuLSYpK3y5n96cDDOeJcgTJqVCvJCuyLoPX50Zh76Vp-UAJpDIFgLT6s7NYo2l-AwL8FLvItmVCTAIVF6M8mPjuPQHnzuAkQqF8XXKnU8-vD8dClIMDpHMf2PrhQp3jDxfsVLh4CxjV9v866aQuMwxNIGZ0jQsIOyEs-M1WC4w”
],
“user-agent”:[
“ReactorNetty/0.9.7.RELEASE”
],
“host”:[
“ndhm-api.medixcel.in”
],
“accept”:[
“/”
],
“content-type”:[
“application/json”
],
“correlation-id”:[
“27246e1e-057d-4c18-8c56-bd63d9837271”
],
“x-hip-id”:[
“medixcel-lohegaon-clinic-hip”
],
“content-length”:[
“228”
]
},
“request”:{
“requestId”:“0b90ee15-5399-401b-a78e-9f85c23e714b”,
“timestamp”:“2021-03-15T07:30:28.963568”,
“auth”:null,
“error”:{
“code”:1433,
“message”:“Invalid username or password”
},
“resp”:{
“requestId”:“7295344b-338f-47a5-b161-3ec2dae86ecc”
}
}
}

mdubey · March 15, 2021, 12:55pm

Hi @bhaskar.dabhi,

We see this is not the same error as mentioned above and you are getting a Invalid Username and Password. We will check with our internal team as why are you getting this error in case of auth confirm.

However we see you have been trying AADHAR_OTP for this user? Is this user registered with aadhar, as we do not allow the Users with Aadhar from non-UT? We want to make sure if this is a user from UT.

Thank you

bhaskar.dabhi · March 15, 2021, 1:10pm

Actually, this user is not registered in UT. Is there a way we can try that for non UT users for testing purposes?

mdubey · March 15, 2021, 1:14pm

As of now we are also discussing this internally, how to test aadhar flows with a non-aadhar UT. We will let you know ASAP.

Thank you