Error in cm/v1/apps/auth-init API

@IntegrationSupport
very urgent
Hi @Team,
For one our user “shivrajchandel1988@abdm” on production,
when we try to login using
https://live.abdm.gov.in/cm/v1/apps/auth-init
Request
{
“patientId”: “shivrajchandel1988@abdm”,
“purpose”: “CM_ACCESS”,
“authMode”: “MOBILE_OTP”,
“requester”: {
“type”: “PHR”,
“id”: “driefcasephr”
}
}

We get response as
{
“error”: {
“code”: 1511,
“message”: “Cannot process the request at the moment, please try later.”
}
}

But when I change the authMode from “MOBILE_OTP” TO “AADHAAR_OTP” it works fine.
The user have the following authmode
“authMethods”: [
“AADHAAR_OTP”,
“AADHAAR_BIO”,
“MOBILE_OTP”,
“DEMOGRAPHICS”
],
Then why we are getting error using MOBILE_OTP.

Hi @IntegrationSupport
Any update?

Hi @manjoorkapoor,
Please check your payload and hip id and run its working fine for us screensort attached


Curl
curl --location ‘https://live.ndhm.gov.in/gateway/v0.5/users/auth/init
–header ‘X-CM-ID: abdm’
–header ‘Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICI0dUx2Wmp2T3V2c1E1Ry1sVkdydzVQYThWVG04V2dKV3YwZVJXM1pYVmpnIn0.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.NjzWqLMyi7adoAylT2VXkb4tEs6OVjKOIWJAtTzj66TAV5Q6bIzYQF6R1ptrYczbc0f31KdTwXJE_sL-mqe_E5kL1ElYU48PL416_0fdqJL88OY8aXgoF1YLYeIT3vdcuZ45j22TPLXPgqJsRyz_FRhq_iZphXom6CaskpWLpF10TIRazYb-DNlnVdXJMmtg7IIjaCO_VPAVFUutX3f-AbHWS_0DotkDQmjX7UOXjxjYe9c9r6d5YZF0kRz_Gcm43b8KiNTmkmZSFQu-OT2H8jeRuKQ2PbywYu0xsGswNMOq6uvxO92IalYU5Nz21YG9wNsZuILub7u8-llZYdQKqA’
–header ‘Content-Type: application/json’
–header ‘Cookie: TS01f2fcb7=01445fed04be8c35d91264999a0666a0fd4f705c2cd8b0514c5e7ab5abb3c287ed65c4ffb52370b71fe2fb97960aa5fb9adcf029db’
–data-raw ‘{
“requestId”: “e16f7e3d-b749-46b1-b4db-20b2f5cfb58c”,
“timestamp”: “2023-03-28T10:52:25.928000”,
“query”: {
“id”: “deepak1281994@abdm”,
“purpose”: “KYC_AND_LINK”,
“authMode”: “MOBILE_OTP”,
“requester”: {
“type”: “HIP”,
“id”: “TEST_PROD_01”
}
}
}’

Thanks for the reply,
But I think, you reply is not the expected one.
Please go through the question again.

Hi @manjoorkapoor,
Please check api you are using wrong API Link phraddress is missing in url