SMS not received in Sandbox

Hi @Shubhanshu_Shukla ,

We are not able to receive SMS in Sandbox environment using below API.
Can you please check.

API : https://dev.abdm.gov.in/gateway/v0.5/patients/sms/notify2

Request : {
“requestId”: “{{$guid}}”,
“timestamp”: “{{$isoTimestamp}}”,
“notification”: {
“phoneNo”: “+91-xxxxxxxxxx”,
“hip”: {
“name”: “xxxxxx xxxxxxx xxxxxxx”,
“id”: “xxxxxxxxxxx”
}
}
}

Response : 202 Accepted

correlation-id : e822edda-84a9-4507-99ee-3d5b42bf580c

Regards,
Hemant

@hemant,

Is it consistent or intermittent.
You are not able to get this notification any time?
Can you please confirm this?

Thanks

@Shubhanshu_S,

It is consistent.
I am not able to receive massage.

Thanks

hey @Hemant ,

As discussed, after testing again and again.
It seems to be working and testing is done on Different numbers as well.
Please help us with response call back payload to investigate it further.

Thanks

Hi @Shubhanshu_S

I am receiving “Failed to send SMS notification” on API /v0.5/patients/sms/on-notify
API : https://dev.abdm.gov.in/gateway/v0.5/patients/sms/notify2

Request :
{
“requestId”: “9f2a2d39-bf5f-4653-9dc5-db733c86960b”,
“timestamp”: “2022-10-27T06:22:52.0945661Z”,
“notification”: {
“phoneNo”: “xxxxxxxxx7”,
“hip”: {
“name”: “xxxxxxxxx”,
“id”: “xxxxxxxxxxxxx-hip”
}
}
}

API : https://dev.abdm.gov.in/gateway/v0.5/patients/sms/on-notify
Response :
{
“resp”: {
“requestId”: “9f2a2d39-bf5f-4653-9dc5-db733c86960b”
},
“error”: {
“code”: 1500,
“message”: “Failed to send SMS notification”
},
“status”: “ERRORED”,
“requestId”: “ef9ccc33-23fa-460a-b10b-b5cf0a018212”,
“timestamp”: “2022-10-27T06:23:03.137856”
}

Regards

Hi @Shubhanshu_S

Please update

Regards

@Hemant,

we found that for this perticaular request id we found that connection was reset by you server due to which that issue occurred,
Log screenshot is attached for reference.

Thanks

@Shubhanshu_S

https://dev.abdm.gov.in/gateway/v0.5/patients/sms/notify2
I have checked in Postman, I am still not able to receive SMS.

correlation-id
28cb1203-94c1-467b-b65d-823f67d50aa8

@Hemant, can you pls confirm whether this issue still persist or not?

Hi @atulsharma

This issue still persists on UAT and Production.
We are still not able to receive SMS.

Working

Not working

correlation-id: 7e72880a-31ed-4b39-9ee2-8acaadfb7efe

Thanks for sharing the corelation-id. I will check and revert.

Hi @atulsharma

It is not working in Production. Can you please check.

Hi @atulsharma @Shubhanshu_S

Any update, It is not working on Sandbox and Production.

Adding @IntegrationSupport