Connection timed out error on /users/auth/init

We are facing following issue while linkage of health id in the production/sandbox using AADHAR OTP. The call backs are not receiving at our end

As per our observation specific case is faced when we are using the Health ID created with AADHAR and that does not have the phr address.

When the service called is /gateway/v0.5/users/auth/init

Resquest:{“requestId”:“4a54488b-e196-477c-bf22-9dc0b5c2dcb3”,“timestamp”:“2022-09-12T12:59:13.684Z”,“query”:{“id”:“91-2616-5040-2579”,
“purpose”:“KYC_AND_LINK”,“authMode”:“AADHAAR_OTP”,“requester”:{“type”:“HIP”,“id”:“37913”}}}

Response:

{“requestId”:“7b32c8fc-f255-40f2-aba0-78d48b481c66”,“timestamp”:“2022-09-12T12:59:45.304767”,“auth”:null,
“error”:{“code”:1510,“message”:“connection timed out: healthidsbx.abdm.gov.in/121.242.73.82:443”},
“resp”:{“requestId”:“4a54488b-e196-477c-bf22-9dc0b5c2dcb3”}}

The call backs are not receiving at our end
Please look into this .

Thanks & Regards,
Nilesh Nikam.

1 Like

The same issue on our side as well

FYI @Shubhanshu_S @Govind_Deshmukh Please help us resolve this

@Nilesh23, @akhil,

Please check below API flow and follow the same .

/v0.5/users/auth/fetch-modes:

curl --location --request POST ‘https://dev.ndhm.gov.in/gateway/v0.5/users/auth/fetch-modes
–header ‘X-CM-ID: sbx’
–header ‘Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.k1MIAsHRcQy2Tgpg9S4dbjBDidP3Cij9DZh3Y5L8ZoSl0SjHCQCEMqlTSVcz1zYkoVbkjjJH2NafmuB-mnfK2ITjhArbqVJsJcBor21P75YU4Xi52ndZKDG8puPD29H058dJIZA9RTGq-W8HAvFsZMS8AO_SpcsMlaIHQh7–PCIn2yqhs8mao6FdFZXctOLtaKd86ugwAn81cbPszSr2pnt2BNeV7z5njJCtERRFMDT7jrOBLTbpeVKAFdc3RAU-g5jCrBAA-8aZ6u0wNj1TKbB1qc-v67vGpQMmAwIz-uGFCrvj5rqmFCcrgrxO0KmRbHvBzjRJXaESErwolVHdA’
–header ‘Content-Type: application/json’
–header ‘Cookie: TS01960242=01115a1c909d1b0fb6ede68c584e9a371d069e479cf10de468e93d254c087ce6a772df7449108bde2fd85ec77a4ae88b63895df563’
–data-raw ‘{
“requestId”: “8cd32a12-6c2a-4ad6-b6d9-55603d6ffe01”,
“timestamp”: “2022-09-23T07:39:05.298000”,
“query”: {
“id”: “govinddeshmukh@sbx”,
“purpose”: “KYC_AND_LINK”,
“requester”: {
“type”: “HIP”,
“id”: “GDeshmukh-HIP”
}
}
}’

/v0.5/users/auth/on-fetch-modes:

{
“requestId”: “d7f4fb03-5334-4a4a-aadf-3da62b82a89a”,
“timestamp”: “2022-09-23T07:35:23.349187”,
“auth”: {
“purpose”: “KYC_AND_LINK”,
“modes”: [
“PASSWORD”,
“AADHAAR_OTP”,
“DEMOGRAPHICS”,
“MOBILE_OTP”
]
},
“error”: null,
“resp”: {
“requestId”: “1c14ed9d-6cdd-4f24-b6a4-9af2c16f733f”
}
}

/v0.5/users/auth/init:

curl --location --request POST ‘https://dev.ndhm.gov.in/gateway/v0.5/users/auth/init
–header ‘X-CM-ID: sbx’
–header ‘Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.k1MIAsHRcQy2Tgpg9S4dbjBDidP3Cij9DZh3Y5L8ZoSl0SjHCQCEMqlTSVcz1zYkoVbkjjJH2NafmuB-mnfK2ITjhArbqVJsJcBor21P75YU4Xi52ndZKDG8puPD29H058dJIZA9RTGq-W8HAvFsZMS8AO_SpcsMlaIHQh7–PCIn2yqhs8mao6FdFZXctOLtaKd86ugwAn81cbPszSr2pnt2BNeV7z5njJCtERRFMDT7jrOBLTbpeVKAFdc3RAU-g5jCrBAA-8aZ6u0wNj1TKbB1qc-v67vGpQMmAwIz-uGFCrvj5rqmFCcrgrxO0KmRbHvBzjRJXaESErwolVHdA’
–header ‘Content-Type: application/json’
–header ‘Cookie: TS01960242=01115a1c909d1b0fb6ede68c584e9a371d069e479cf10de468e93d254c087ce6a772df7449108bde2fd85ec77a4ae88b63895df563’
–data-raw ‘{
“requestId”: “15883007-1ac8-4f7a-a55e-1bd159f340de”,
“timestamp”: “2022-09-23T07:39:05.298000”,
“query”: {
“id”: “govinddeshmukh@sbx”,
“purpose”: “KYC_AND_LINK”,
“authMode”: “MOBILE_OTP”,
“requester”: {
“type”: “HIP”,
“id”: “GDeshmukh-HIP”
}
}
}’

/v0.5/users/auth/on-init:

{
“requestId”: “96a4c030-49f5-4ffe-8555-121695341ca2”,
“timestamp”: “2022-09-23T07:36:59.929604”,
“auth”: {
“transactionId”: “6983d83c-aa14-41eb-9530-73aa72b8ed8d”,
“mode”: “MOBILE_OTP”,
“meta”: {
“hint”: null,
“expiry”: “2022-09-23T09:36:59.929615”
}
},
“error”: null,
“resp”: {
“requestId”: “5b16341a-7f41-4647-94cc-ff1a8c80cd62”
}
}

/v0.5/users/auth/confirm:

curl --location --request POST ‘https://dev.ndhm.gov.in/gateway/v0.5/users/auth/confirm
–header ‘X-CM-ID: sbx’
–header ‘Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.k1MIAsHRcQy2Tgpg9S4dbjBDidP3Cij9DZh3Y5L8ZoSl0SjHCQCEMqlTSVcz1zYkoVbkjjJH2NafmuB-mnfK2ITjhArbqVJsJcBor21P75YU4Xi52ndZKDG8puPD29H058dJIZA9RTGq-W8HAvFsZMS8AO_SpcsMlaIHQh7–PCIn2yqhs8mao6FdFZXctOLtaKd86ugwAn81cbPszSr2pnt2BNeV7z5njJCtERRFMDT7jrOBLTbpeVKAFdc3RAU-g5jCrBAA-8aZ6u0wNj1TKbB1qc-v67vGpQMmAwIz-uGFCrvj5rqmFCcrgrxO0KmRbHvBzjRJXaESErwolVHdA’
–header ‘Content-Type: application/json’
–header ‘Cookie: TS01960242=01115a1c909d1b0fb6ede68c584e9a371d069e479cf10de468e93d254c087ce6a772df7449108bde2fd85ec77a4ae88b63895df563’
–data-raw ‘{
“requestId”: “8bd9ca65-7437-4542-873b-13888d28e47d”,
“timestamp”: “2022-09-23T07:39:05.298000”,
“transactionId”: “6983d83c-aa14-41eb-9530-73aa72b8ed8d”,
“credential”: {
“authCode”: “974538”
}
}’

/v0.5/users/auth/on-confirm:

{
“requestId”: “d3cf6d25-2d6a-40aa-82e6-056ca8df330a”,
“timestamp”: “2022-09-23T07:38:02.213899”,
“auth”: {
“accessToken”: “eyJhbGciOiJSUzUxMiJ9.eyJzdWIiOiJnb3ZpbmRkZXNobXVraEBzYngiLCJyZXF1ZXN0ZXJUeXBlIjoiSElQIiwicmVxdWVzdGVySWQiOiJHRGVzaG11a2gtSElQIiwicGF0aWVudElkIjoiZ292aW5kZGVzaG11a2hAc2J4Iiwic2Vzc2lvbklkIjoiMzIzZDY3NTEtZjIzOC00ODZmLTk1MzYtMjM0YzAyOGFkMDgxIiwiZXhwIjoxNjY0MDA1MDgwLCJpYXQiOjE2NjM5MTg2ODB9.IcVPrbW7Tviff7KGqi4Sg2TKwsu-nWqo3bqMtf4rOPLGE4umzcHDuAZAjRXUcxSBL18JBSiPqobUvqzHsCZZyJgImi5BHLdyIBJM1JzrZEPItITIm9vbLtAb4V4w-zi881VuADlDuEfbUDus0KE9zPzfN-RPKunhFAuoz7WgP5gYFdZci8eliSzaWbIAOpNQaRx-A2yu8JZ_-Me86-bOa2KJqN4e0p94yJbBUbET3oYfO80wCu6NyVAeqrWupbMGxZfqcTpEyxedzkdYyPmf0OPMgFG84vm6Yws4ifoMdIzmO-QnC3UnIEmttH2vlCRKjJB1bTbUiZAG8xykWf2gMg”,
“patient”: {
“id”: “govinddeshmukh@sbx”,
“name”: “Deshmukh Govind Nanasab”,
“gender”: “M”,
“yearOfBirth”: 1993,
“monthOfBirth”: 11,
“dayOfBirth”: 5,
“address”: {
“line”: null,
“district”: “NANDED”,
“state”: “MAHARASHTRA”,
“pincode”: null
},
“identifiers”: [
{
“type”: “MOBILE”,
“value”: “7013061970”
},
{
“type”: “HEALTH_NUMBER”,
“value”: “58-5412-3783-0306”
}
]
}
},
“error”: null,
“resp”: {
“requestId”: “20d63b6a-8203-4c7e-963b-602a1301c28e”
}
}

/v0.5/links/link/add-contexts:

curl --location --request POST ‘https://dev.ndhm.gov.in/gateway/v0.5/links/link/add-contexts
–header ‘X-CM-ID: sbx’
–header ‘Authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJBbFJiNVdDbThUbTlFSl9JZk85ejA2ajlvQ3Y1MXBLS0ZrbkdiX1RCdkswIn0.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.k1MIAsHRcQy2Tgpg9S4dbjBDidP3Cij9DZh3Y5L8ZoSl0SjHCQCEMqlTSVcz1zYkoVbkjjJH2NafmuB-mnfK2ITjhArbqVJsJcBor21P75YU4Xi52ndZKDG8puPD29H058dJIZA9RTGq-W8HAvFsZMS8AO_SpcsMlaIHQh7–PCIn2yqhs8mao6FdFZXctOLtaKd86ugwAn81cbPszSr2pnt2BNeV7z5njJCtERRFMDT7jrOBLTbpeVKAFdc3RAU-g5jCrBAA-8aZ6u0wNj1TKbB1qc-v67vGpQMmAwIz-uGFCrvj5rqmFCcrgrxO0KmRbHvBzjRJXaESErwolVHdA’
–header ‘Content-Type: application/json’
–header ‘Cookie: TS01960242=01115a1c909d1b0fb6ede68c584e9a371d069e479cf10de468e93d254c087ce6a772df7449108bde2fd85ec77a4ae88b63895df563’
–data-raw ‘{
“requestId”: “ed404017-7c37-42b0-a3e6-7f1eed677ba2”,
“timestamp”: “2022-09-23T07:39:05.298000”,
“link”: {
“accessToken”: “eyJhbGciOiJSUzUxMiJ9.eyJzdWIiOiJnb3ZpbmRkZXNobXVraEBzYngiLCJyZXF1ZXN0ZXJUeXBlIjoiSElQIiwicmVxdWVzdGVySWQiOiJHRGVzaG11a2gtSElQIiwicGF0aWVudElkIjoiZ292aW5kZGVzaG11a2hAc2J4Iiwic2Vzc2lvbklkIjoiMzIzZDY3NTEtZjIzOC00ODZmLTk1MzYtMjM0YzAyOGFkMDgxIiwiZXhwIjoxNjY0MDA1MDgwLCJpYXQiOjE2NjM5MTg2ODB9.IcVPrbW7Tviff7KGqi4Sg2TKwsu-nWqo3bqMtf4rOPLGE4umzcHDuAZAjRXUcxSBL18JBSiPqobUvqzHsCZZyJgImi5BHLdyIBJM1JzrZEPItITIm9vbLtAb4V4w-zi881VuADlDuEfbUDus0KE9zPzfN-RPKunhFAuoz7WgP5gYFdZci8eliSzaWbIAOpNQaRx-A2yu8JZ_-Me86-bOa2KJqN4e0p94yJbBUbET3oYfO80wCu6NyVAeqrWupbMGxZfqcTpEyxedzkdYyPmf0OPMgFG84vm6Yws4ifoMdIzmO-QnC3UnIEmttH2vlCRKjJB1bTbUiZAG8xykWf2gMg”,
“patient”: {
“referenceNumber”: “TMH-PUID-111”,
“display”: “Common Cold”,
“careContexts”: [
{
“referenceNumber”: “123456”,
“display”: “Prescribed Dolo for treatment”
}
]
}
}
}’

/v0.5/links/link/on-add-contexts:

{
“requestId”: “9f5d9000-ff32-4a3b-bceb-f74cedcc939e”,
“timestamp”: “2022-09-23T07:39:08.695126”,
“acknowledgement”: {
“status”: “SUCCESS”
},
“error”: null,
“resp”: {
“requestId”: “afd3db4e-9032-4d65-ba83-11bb7154cf54”
}
}

Thanks.

@Govind_Deshmukh ,

I’ve not asked for the flow I’m asking for the specific case where
As per our observation specific case is faced when we are using the Health ID created with AADHAAR and that does not have the ABHA address.

The call backs are not receiving at our end

please solve this issue

thanks .

Hello team ,
the /v0.5/users/auth/init api with “authMode”: “DEMOGRAPHICS”, is working fine earlier but we are not getting any reponse from afternoon of 28-09-2022.

can you please solve the issue .

thanks